VividForge AI Privacy Policy
Last updated: 2026-09-28
Scope
fonovapplab provides VividForge AI. This app-specific policy explains its cloud generation and account services. It supplements our general website policy; this page applies where descriptions of VividForge differ.
Faces, voices, and your permission
Selected photos, video frames and recordings can contain faces and voices. We process this content to perform the transformation you request, including character replacement and voice editing; it is not used by VividForge to identify people. Before sending selected content or prompts for cloud AI processing, the app asks for permission and identifies our backend and fal.ai. You can decline or withdraw permission in Settings. Withdrawal prevents new AI requests; it does not recall a request already sent. Use Settings → Delete Account or contact privacy support to request removal of stored content. Upload only materials you have the right to use and obtain permission from people depicted or recorded where required. The same temporary-media retention policy applies to content containing faces or voices. We do not claim that upstream model providers never retain data or create intermediate representations.
Information we process
When you use cloud generation, we process the photos, videos, audio, prompts, settings, and resulting media needed for your request. The service creates an anonymous account and associates device authentication, sessions, creation status, credit balances, purchase and subscription records, and operational diagnostics with it. Anonymous accounts do not make these associated records unlinked. If you contact support, we receive your email address and the information you choose to send.
Why we use it
We use this information to run and secure the app, process and deliver creations, manage credits and purchases, prevent abuse, diagnose failures, and answer requests. The app does not use this data for cross-company advertising tracking or sell it. Apple processes payments; we do not receive your payment-card details.
Cloud processing
Your selected inputs and prompts are sent to our backend and to fal.ai for the chosen AI operation. Infrastructure providers host the backend and storage. Apple provides purchase and device-integrity services. Data may be processed outside your country. fal and the selected model’s providers have their own processing terms; see fal’s privacy policy. We cannot promise that all processing stays on your device.
Retention
Our service schedules uploaded and generated media and temporary encrypted generation payloads for cleanup after their 24-hour retention window. Cleanup is a periodic process, so expiry is not a guarantee of deletion at an exact second. Account, credit, transaction, and creation-status records are separate from media and can remain for service continuity, accounting, security, and dispute handling. Support correspondence is retained to handle requests. We request provider retention controls and payload cleanup, but do not promise identical deletion timing across third-party systems or backups. Copies saved on your device or exported by you remain under your control.
Account deletion
In the app, open Settings → Delete Account. Access closes when the request is accepted, while active jobs and deletion of stored media finish in the background. Check deletion status shows progress; we do not mark a pending cleanup as complete. The deletion flow removes account content and unused credits. Limited device-linked accounting identity, payment and credit history, transaction and provider reconciliation records are retained for billing, refunds, fraud prevention and duplicate-credit protection. These retained records are not anonymized. Provider-controlled copies and backups follow their separately applicable retention rules. Files you exported to Photos or Files are not removed. Deletion does not cancel your Apple subscription; use Manage Subscription. You can explicitly Start Again after completion with an empty workspace, without recovering deleted content or unused credits.
Your choices
Choose which media to provide and allow Photos, camera, or notification access only when you want the relevant feature. You can change permissions in iPhone Settings. For access, correction, or deletion requests, contact privacy@fonovapplab.com. We may verify that the request concerns your account. Records required by applicable law or necessary to resolve transactions may be retained. Deleting app data does not cancel Apple subscriptions.
Security and updates
We use access controls and protected connections to limit access to your data. No storage or transmission method is completely secure. This policy will be updated when relevant practices change; the revision date is shown on this page.